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BLS OEWS May 2025 Β· SOC 43-4051 Β· 2,595,750 workers tracked Β· Updated annually

Service Advisor Salary 2026,
What Service Advisors Actually Earn

BLS OEWS pay for customer service representatives, the code service advisors are pooled into, and why commission on service gross makes the published median misleading.

Updated July 2026 Β· BLS OEWS May 2025

Compiled by GlobalCybers Labor Market Research Β· Reviewed by Dale Kowalski, CMRP, Plant Operations Recruiter Β· See methodology & sources β†’

US Median
$44,770
$21.53/hr
P10 (Bottom 10%)
$31,750
$15.26/hr Β· entry
P90 (Top 10%)
$63,590
$30.57/hr Β· top earners
Top-Paying State
$51,490
California Β· #1
Job Growth
+-5.5%
2024–2034 Β· BLS
Direct Answer

How much do service advisors make in 2026?

Service advisors are counted in the BLS customer service representatives series: OEWS May 2025 gives SOC 43-4051 a national median of $44,770 a year ($21.53 an hour), with the bottom 10% near $31,750 and the top 10% at $63,590 across 2,595,750 workers. That is an enormous general code shared with our customer service representative record, and it does not reflect how service advisors are actually paid. Most dealership advisors work on a base plus commission structure tied to service gross profit, hours sold per repair order and customer satisfaction scores, and a strong advisor at a busy store routinely earns above the top of this published band. A weak advisor, or one at a store with poor traffic, earns near the bottom. The role is genuinely a sales job wrapped around a technical one: the advisor interprets a customer's description of a problem, translates the technician's findings into recommendations the customer will accept, manages expectations about time and cost, and absorbs the frustration when something goes wrong. The published outlook also needs stating honestly β€” BLS projects the pooled customer service occupation to decline 5.5% by 2034 β€” though service advising is more insulated than call centre work because it requires in-person judgement and product knowledge. Roughly 341,700 openings a year arise across the pooled code. β†’ Full service advisor career guide, career path, credentials & placement β†’

Note: $44,770 blends every experience level and every setting in this occupation. For pay by level alone, see Pay by Level below.

Key takeaways
  • Service Advisors earn a national median $44,770/yr ($21.53/hr) (BLS OEWS May 2025, SOC 43-4051); the P10 to P90 range is $31,750 to $63,590.
  • Service advisors are pooled into a 2.6 million-worker customer service code that does not reflect their pay structure β€” most work on base plus commission tied to service gross and hours sold.
  • A strong advisor at a busy store routinely earns above the top of the published band, while a weak one or a quiet store produces earnings near the bottom.
  • The pooled code is projected to decline 5.5% by 2034, though in-person service advising is more insulated than call centre work because it requires judgement and product knowledge.

US Service Advisor Pay Distribution Β· BLS OEWS May 2025

$31,750
P10
$36,870
P25
$44,770
Median
$51,780
P75
$63,590
P90
Service Advisor salary distribution in the United States: 10th percentile $31,750, 25th percentile $36,870, median $44,770, 75th percentile $51,780, 90th percentile $63,590 per year (BLS OEWS May 2025).Service Advisor annual pay percentiles Β· the United States10th to 90th percentile of annual base wage$31,750P10$36,870P25$44,770Median$51,780P75$63,590P90Entry levelTop earners
Source: BLS OEWS May 2025

Pay by Level Β· BLS OEWS May 2025

How much do service advisors earn at each level?

BLS OEWS publishes one blended wage for the whole occupation and does not break pay out by credential or practice level. The levels below distribute the published percentile range across the credential tiers this role actually hires at.

LevelMedian (BLS percentile-aligned)
Service greeter / assistant advisor$31,750
Service advisor$44,770
Senior advisor / team lead$51,780
Assistant service manager$63,590

Level medians are aligned to the BLS OEWS May 2025 percentile distribution for SOC 43-4051; GlobalCybers does not yet publish a verified placement sample for this role, so no verified median is shown.

Methodology & Sources

How the numbers on this page are built

Published (BLS): BLS OEWS May 2025, SOC 43-4051, United States national estimate. Public, methodologically rigorous, but sampled on a rolling 3-year basis and published ~10 months after collection β€” so it reflects wages that are already 1–2 years old by the time you read them.

Level and certification medians: distributed across the published BLS percentile range for this SOC code (P10 through P90) according to the credential tiers this occupation actually hires at. They are modeled reference points, not separately surveyed wages.

State and metro figures: modeled β€” the BLS national median multiplied by the GlobalCybers state wage index, and for metros by the published metro index for that state. They are estimates of local pay, not BLS state or metropolitan-area observations, and are labelled as modeled in the tables below.

No verified placement sample:GlobalCybers does not yet publish a placement median for this role, so no "verified" figure appears anywhere on this page.

Full site methodology & data sources β†’

Pay by Career Level

How much does a service advisor earn at each career stage?

Service advisor pay follows the size of the service department and how well you sell recommended work. Each median is anchored to the BLS OEWS distribution for SOC 43-4051.

Entry01
Service Greeter / Assistant Advisor
$29K–$37K Β· range
$31,750/yr median

Meets customers, opens repair orders and handles scheduling and status updates. Pay sits at the BLS 10th percentile.

Mid02
Service Advisor
$37K–$52K Β· range
$44,770/yr median

Owns repair orders end to end: diagnosis intake, estimating, recommendation, approval and delivery. This is the blended national median for the pooled series.

Senior03
Senior Advisor / Team Lead
$49K–$64K Β· range
$51,780/yr median

Handles complex and high-value customers, mentors advisors and manages escalations. Pay tracks the BLS 75th percentile.

Leadership04
Assistant Service Manager
$61K–$79K Β· range
$63,590/yr median

Supervises the advisor team, manages workflow and owns customer satisfaction and gross performance. Pay sits at the BLS 90th percentile.

By State

Which states pay service advisors the most in 2026?

These are modeled state estimates β€” the pooled national customer service median scaled by the GlobalCybers state wage index β€” not BLS state observations. For advisors on commission, dealership volume, brand and labour rate determine earnings far more than the state does.

StateModeled State Estimatevs Top State
California$51,490
Top tier
New York$50,140
Top tier
Washington$49,250
Top tier
Colorado$47,010
Top tier
Texas$42,760
Mid
Mississippi$38,500
Value

6 of 51 state guides shown, ranked by median. Bar is relative to California ($51,490), the highest-paying state shown. See all role salary guides β†’

By Metro

Which cities pay service advisors the most?

Modeled metro estimates: the national median scaled by the state wage index and then by that state's published metro index. They estimate local wage levels and are not BLS metropolitan-area observations. High-volume metro dealerships generate more repair orders, which is what commission-based advisor pay actually depends on.

City / MSAModeled Metro Estimate
San Francisco Bay Area, CA$61,780
New York City, NY$59,170
Chicago, IL$53,030
Houston, TX$47,030

BLS OEWS MSA estimates, May 2025. Nominal pay β€” weigh each metro against its cost of living before relocating.

Certification Impact

Which certifications raise a service advisor’s pay the most?

Median annual pay before and after each credential, based on GlobalCybers placement data cross-referenced with BLS. License upgrades move the needle most; stackable certs add on top.

CredentialMedian WithoutMedian WithAnnual Impact
Manufacturer service advisor certification programme$40,000$48,000+$8,000/yr
ASE C1 Automobile Service Consultant certification$44,770$55,000+$10,230/yr
Advanced product and technical training with high hours per repair order$51,780$63,000+$11,220/yr

Impacts are not additive, the licensing rows share the same career ladder. Browse all 167 certifications β†’

Trade Comparison

BLS OEWS national median across the closest trades. Service Advisors sit mid-pack on median but carry one of the widest P10–P90 spreads, licensing and specialization drive the upside.

TradeSOCMedian
Bookkeeping, Accounting & Auditing Clerks43-3031$50,670
Billing & Posting Clerks43-3021$48,500
Secretaries & Administrative Assistants, Except Legal, Medical & Executive43-6014$47,540
Service AdvisorThis role43-4051$44,770
Hotel, Motel & Resort Desk Clerks43-4081$35,070

BLS OEWS May 2025. Verify service advisor wages on BLS.gov β†’

Take-Home Pay

What does a service advisor actually take home after taxes?

The medians above are gross base wage.

Estimates use 2026 federal brackets, standard deduction, and 7.65% FICA. Actual take-home varies with filing status, deductions, and local tax.

FAQ

Service Advisor Salary, Frequently Asked Questions

How much do service advisors make in 2026?

The pooled BLS customer service representatives series shows a national median of $44,770 a year, or $21.53 an hour, with a P10 to P90 range of $31,750 to $63,590 (OEWS May 2025, SOC 43-4051). Commission-based advisors at busy dealerships frequently earn above the top of that band.

How does service advisor commission work?

Typically a modest base plus a percentage of service gross profit, often with additional incentives on hours sold per repair order, parts sales and customer satisfaction scores. The structure means income tracks how much recommended work the advisor successfully presents and sells, not just how many customers they see.

Is service advising a declining job?

The pooled occupational code is projected to decline 5.5% by 2034, but that decline is about automated call centre and transactional customer service. Dealership service advising is more insulated, though digital inspections and online approvals have raised the number of repair orders one advisor can handle.

What makes a service advisor successful?

Trust, mostly. Customers approve recommended work when they believe the advisor is telling them the truth about what is urgent and what can wait. Advisors who oversell get short-term gross and long-term attrition; the ones with the highest sustained earnings have customers who ask for them by name.

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Data Sources
BLS ReferenceOEWS May 2025
SOC Code43-4051
US Workers2,595,750
Job Growth+-5.5% (2024–2034)
Reviewed byD. Kowalski, CMRP
Verify on BLS.gov β†’Full methodology β†’
$44,770
US BLS median Β· 2026
$51,490
California, top-paying state
2,595,750
Service Advisors tracked (BLS)
+-5.5%
Job growth 2024–2034

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