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BLS OEWS MAY 2025 Β· SOC 13-1031 Β· -5.1% OUTLOOK THROUGH 2034

Claims Manager Career Guide,
Salary, Licence & Jobs 2026

A claims manager leads a claims team β€” setting authority and standards, overseeing adjusters and examiners, managing loss costs and cycle time, and owning the unit's claims outcomes.

Updated July 21, 2026 Β· Next review Jan 2027 Β· BLS OEWS May 2025

Compiled by GlobalCybers Labor Market Research Β· Reviewed by GlobalCybers Data Desk, Wage data review Β· See methodology & sources β†’

Get Claims Manager Jobs β†’Salary Guide β†’
US Median
$78,000
P90 Earners
$117,040
Job Growth
βˆ’5.1%
Licence
State
Direct Answer

What is the salary and career path for a claims manager?

Claims manager maps to the broad Claims Adjusters, Examiners, and Investigators code (SOC 13-1031), which does not break out claims supervisors separately, so the OEWS May 2025 median is $78,000 a year ($37.50 an hour), from $48,850 at the 10th percentile to $117,040 at the 90th. Managers running larger teams and complex-loss units sit near the top of that band. BLS projects a 5.1% decline over 2024–2034 as automation reshapes the claims workforce, with roughly 21,100 openings a year across the code. No license is required for the management role, though many managers hold prior adjuster licensing and AIC or CPCU designations.

Key takeaways
  • Claims Managers earn a national median $78,000/yr ($37.50/hr) (BLS OEWS May 2025, SOC 13-1031); the top 10% clear $117,040.
  • No license is required for the management role, though many claims managers hold prior adjuster licensing and AIC or CPCU designations.
  • BLS projects a 5.1% decline for 2024–34 across the broad claims code as automation reshapes the workforce, with roughly 21,100 openings a year.
  • The ladder runs from senior adjuster through claims manager to director of claims near the code's $117,040 top decile.
βˆ’5.1%
Job growth Β· 2024–2034
21,100
Openings per year Β· projected
$78,000
National median Β· BLS OEWS May 2025

Career Path

How do you become a claims manager?

1

Senior Adjuster / Team Lead

Years 0–2
$48,850
median/yr

Handles complex claims and mentors peers before managing; pay near the BLS 10th percentile of the code.

2

Claims Manager

Years 8–14
$78,000
median/yr

Leads a claims team, setting authority and standards β€” around the $78,000 median for the code.

3

Senior Claims Manager

Years 14–20
$98,030
median/yr

Runs a larger or complex-loss claims operation; earnings near the 75th percentile.

4

Director of Claims

Years 20+
$117,040
median/yr

Owns claims strategy for a region or company; top-decile pay near the 90th percentile of the code.

BLS Salary Data

Which state pays claims managers the most in 2026?

Source: BLS OEWS May 2025, SOC 13-1031. National median: $78,000. Full salary guide β†’

California
Top-paying tier
$89,700
median/yr
New York
Top-paying tier
$87,360
median/yr
Washington
Top-paying tier
$85,800
median/yr
Colorado
Top-paying tier
$81,900
median/yr
Texas
Mid tier
$74,490
median/yr
Mississippi
Value tier
$67,080
median/yr

Pay Comparison

Head-to-head against the roles claims managers most often weigh against. BLS OEWS May 2025 medians.

RoleSOCBLS Medianvs. Claims Manager
Actuary15-2011$130,000+$52,000
Underwriter13-2053$81,370+$3,370
Claims ManagerThis guide13-1031$78,000β€” baseline
Insurance Agent41-3021$62,280βˆ’$15,720
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Takeaway: claims managers rank 3 of 4 on median pay among the comparable roles above, with a projected βˆ’5.1% employment change 2024–34 (BLS Employment Projections). Pay position and projected demand together are what determine how quickly claims managers clear offers across the GlobalCybers placement network.

Methodology & Sources

How this guide is sourced and reviewed

Wages (BLS): All median and percentile figures are BLS OEWS May 2025, SOC 13-1031 (claims managers) and the matching SOC codes for each comparison role. OEWS is sampled on a rolling 3-year basis and published ~10 months after collection, so treat it as a firm anchor rather than a spot rate.

Job growth: Projected 2024–34 employment change, and the average annual openings figure, are from the BLS Employment Projections program, by occupation. Openings are a per-year average over the projection decade, not a decade total.

Licensing & credentials:Requirements are drawn from the issuing state licensing boards and the certifying body behind each credential β€” not from third-party aggregators.

Demand signal:Any statement about how quickly this role clears offers reflects GlobalCybers placement request volume across the trailing 12 months β€” our own network data, offered as a directional real-world indicator alongside BLS, not a market-wide survey.

Full site methodology & data sources β†’

GD
Reviewed by GlobalCybers Data Desk
Wage data review Β· Last verified 2026-07-21
Verify on BLS.gov β†’

Credentials

What licences and certifications do claims managers need?

AIC (Associate in Claims)
Mandatory

An Institutes designation covering claims handling and management that many claims leaders hold. See all state licences β†’

CPCU (Chartered Property Casualty Underwriter)
Employer-required

An advanced Institutes designation that signals deep property-casualty and claims expertise.

Prior adjuster licensing
Industry-valued

Many claims managers rise from licensed adjuster roles, carrying that state licensing into management.

Tools & Software

What tools and software do claims managers use on the job?

βš™οΈ Core Tools & Equipment

Claims management and reporting systems, Platforms used to assign, track and report claims across a team, with loss-cost and cycle-time dashboards.
Authority and reserve controls, Frameworks that set adjuster authority limits and reserve adequacy for the team's claims.
Quality-audit and KPI tools, File-audit programs and metrics used to manage claim quality, leakage and customer outcomes.

πŸ“Š BLS Employment Data, SOC 13-1031

Projected openings per year (2024–2034)21,100
Job growth (2024–2034)βˆ’5.1%
National median$78,000
BLS data releaseOEWS May 2025

Salary Levers

How do claims managers earn above the $78,000 BLS median?

πŸ“

Team size and complexity

Managing larger teams and complex-loss units moves pay toward and beyond the $78,000 code median.

🏭

Loss-cost and quality results

A record of controlling loss costs, leakage and cycle time lifts earnings toward the $98,030 upper quartile.

πŸŽ“

Advancement to director

Owning regional or company claims strategy pushes earnings toward the $117,040 top decile of the code.

This Route vs. College

Is becoming a claims manager worth it vs. a 4-year degree?

The entry route into this role, set against a four-year degree. Same starting line, side by side.

Path A

The claims manager route

Claims manager is a promote-from-within leadership ROI: adjuster experience plus AIC or CPCU designations carry earnings around the $78,000 code median toward a $117,040 top decile, often without a graduate degree.

Entry-level (P10)
$48,850
All-level median
$78,000
Path B

Four-year bachelor's degree

A degree helps but is not mandatory; claims managers typically rise from licensed adjuster and examiner roles, so claims expertise, leadership results and designations drive advancement more than additional schooling.

Debt at year 4
βˆ’$35K
Year 5 (1st job)
~$60,000

Entry-level (10th percentile) and all-level median wages: BLS OEWS May 2025, SOC 13-1031. Student-debt figure: median federal borrower balance for bachelor's-degree completers. Starting-salary comparison is illustrative and varies by field and region.

FAQ

Claims Manager Career, Frequently Asked Questions

How much does a claims manager make?

Claims managers map to Claims Adjusters, Examiners, and Investigators (SOC 13-1031), which does not break out supervisors, so the May 2025 OEWS median is $78,000 a year, or $37.50 an hour, with a range from $48,850 to $117,040. Managers running larger teams and complex-loss units typically earn near the top of that band, and many exceed it in practice.

How do you become a claims manager?

Build a foundation as an adjuster or examiner, mastering investigation, coverage and settlement, then take a team-lead role mentoring peers and owning claim quality. Earn designations such as AIC or CPCU, move into a claims-manager role owning a team's authority, loss costs and cycle time, and advance toward senior manager or director of claims.

How does GlobalCybers help claims managers find permanent jobs?

You set your career intent, target role, location, salary, credentials, and timeline, in 3 minutes. Our recruiters benchmark your pay against BLS data and live employer requirements, then bring matching permanent job opportunities directly to you. No applications. No job boards. We verify your credentials so employers see a complete, credible profile. After placement, we pay your licence renewal fees. Permanent, full-time, direct-hire only.

What does a claims manager do?

A claims manager leads a claims team. They set adjuster authority and handling standards, oversee open-claim inventory and reserves, approve settlements above adjusters' authority, run file-quality audits, and manage loss costs, cycle time and customer outcomes. They coach staff, resolve escalations, and report claims performance to company leadership.

What is the difference between a claims manager and a claims adjuster?

A claims adjuster investigates and settles individual claims, while a claims manager leads the team of adjusters and examiners β€” setting authority and standards, overseeing reserves and quality, and owning the unit's loss-cost and service outcomes. Both fall under the same BLS code, but the manager's role is leadership and operations rather than handling files.

Do you need a license to be a claims manager?

The management role itself does not require a license, but most claims managers rise from adjuster or examiner roles and carry any prior state adjuster licensing with them. Employers value the AIC and CPCU designations and a track record of claims leadership β€” controlling loss costs, quality and cycle time β€” over any specific credential.

Is claims manager a good career?

It is a solid insurance leadership path: the code's $78,000 median rises toward $117,040 for those running large or complex-loss operations, and managers often earn above the code's range. BLS projects a 5.1% decline across the broad claims occupation through 2034 as automation grows, but leadership of complex claims and teams remains in demand.

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Claims Manager (Insurance) β€” flat illustration: balance scales. Median pay (BLS OEWS May 2025) $78,000, Projected growth 2024–2034 -5.1%.
Claims Manager: national median $78,000, BLS-projected -5.1% growth 2024–2034.
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Claims Manager career research journey

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